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Q:
How does an online consultation work?
A: Online consultations are a new concept in
health care that utilize the Internet to improve patient
access to physician care. The patient does not receive a
traditional physical exam by the physician, but rather
completes an online questionnaire and communicates with
the physician using a secure online communication tool.
Although online consultations will never take the place
of traditional medicine, they do provide a means for
patients to receive treatment for a limited number of
conditions that, in certain circumstances, may not
require a physical exam.
In developing this new Internet medium for the delivery
of health care services, the pharmacy is committed to
meeting and exceeding current regulations. The online
pharmacy only fills prescriptions from credentialed,
certified physicians that are licensed in the U.S. They
are licensed in all states in which they dispense
medication, and they employ highly qualified pharmacists
to provide you with the highest standards of
pharmaceutical care. All medication is obtained from a
legitimate pharmaceutical wholesaler or the
manufacturer, so you can be sure you are receiving the
same quality medication you would receive at your
neighborhood drug store.
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Q: What happens once I submit my order?
A: A US licensed physician will review the
information you have submitted and either approve or
decline your request.
If approved, the physician will write the prescription
and send it to the pharmacy where it will be filled and
shipped to you via FedEx priority overnight. Your
prescription will include information explaining the
usage, dose, and precautionary information for your
medication. You will also receive contact information
for the pharmacist in case you have any questions after
you receive your medication.
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Q: What are your privacy & security
policies of the pharmacy?
A: The pharmacy is dedicated to patient privacy
and security. All information furnished is legally
protected under doctor-patient privilege laws.
The ordering system uses the latest in Secure Encryption
Technology. All personal and credit card information is
submitted with the highest level of security and
precautions. The system also has safeguards in place to
protect against credit card fraud. Individuals
attempting the fraudulent use of a credit card will be
reported.
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Q: What prescription medications does
the pharmacy dispense?
A:Please view the column to your left to see the
prescription items that the pharmacy sells. They only
fill prescriptions from online consultations, therefore
they carry a very limited number of medications.
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Q: What are the shipping rates and
policies?
A: Once your order is approved, it will be
forwarded to the pharmacy for fulfillment. Once the
pharmacy has received your prescription, it usually
takes one to two days to fill and ship your medication.
The pharmacy does not ship to P.O. BOXES.
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Q: Where does the pharmacy deliver?
A: They deliver prescriptions to all U.S. States
with the exception of Missouri and Nevada.
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Q: What is the cancellation policy?
A: You may cancel your order before the physician
approves it. If the order has not yet been approved by
the physician, they will cancel your order. You cannot
cancel an order once the physician has approved it.
No refunds or exchanges of prescription medications
due to Federal Law.
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